What the assessment should achieve
A useful ISO 45001 risk assessment explains a decision: what could harm people, what controls exist, what needs to change and how the organisation will know the change works. A completed spreadsheet is only one part of that decision. The working conditions behind its entries matter more than the colour of a risk cell.
ISO identifies worker participation, hazard identification and risk assessment as elements of an OH&S management system. HSE guidance also connects identifying hazards with assessing, controlling and reviewing risk. The record below applies those broad ideas to an original fictional situation. It illustrates documentation, not a safe system of work for an actual warehouse.
HSE is Great Britain's workplace safety regulator, and NIOSH is a US research agency. Their guidance supplies practical background here; identify the legal duties that apply at your own location rather than treating either source as worldwide law.
Define the work with workers
Fictional example: North Quay Components stores small packaged parts. Its team assesses picking and replenishment in aisle B following two reports that pedestrians and replenishment vehicles reached the aisle entrance together. No injury is reported. The assessment covers normal picking, replenishment and clearing returned stock; vehicle maintenance and other aisles require their own assessment.
The assessor walks the area with a picker, a vehicle operator, a worker representative and the shift supervisor. An agency worker explains that the route shown at induction becomes obstructed by returns. The night supervisor describes an additional replenishment period missing from the daytime schedule. These contributions change the scope before anyone assigns a priority.
Record who participated, which shifts were observed and which questions remain open. Give people a way to contribute outside a meeting and check understanding across languages and employment arrangements. A signature records attendance; the assessment should also show what worker knowledge changed.
A filled risk assessment example
This shortened record, NQC-RA-014 revision 1, dated 11 May 2026, uses locally defined descriptive priorities. It intentionally includes no numerical matrix. Its decisions and dates belong only to the fictional organisation; they are not ISO-prescribed thresholds or deadlines.
Under North Quay's method, a credible vehicle–pedestrian interaction capable of serious harm requires priority action when the existing arrangements are not shown to control it reliably. The two reports and walkthrough establish a plausible exposure route; they do not measure the probability of a future injury.
| Field | Completed entry |
|---|---|
| Assessment and evidence references | Operations manager owns NQC-RA-014. Walkthrough notes OBS-014 cover day and night shifts; worker reports WR-021 and WR-022 describe the two entrance conflicts. Layout LP-07 revision 2 identifies the shared route. |
| Hazard and potential harm | Pedestrian contact with a moving replenishment vehicle at the shared aisle entrance; potentially serious crush injury. |
| People exposed | Pickers, vehicle operators, agency workers and contractors entering the picking area, including night-shift staff. |
| Existing controls and gap | Marked walking route and induction briefing exist. Returns obstruct the route; the replenishment schedule omits night work. Observations do not support relying on these arrangements. |
| Current decision and interim status | Priority action required under the company method. Supervisor holds the affected activity and escalates the unsafe interaction under the local stop-and-review process. Any interim arrangement needs its own assessment and authorisation. |
| Proposed changes | Assess relocating the returns area and eliminating simultaneous access. Obtain competent review of proposed physical separation and traffic arrangements. |
| Accountability and due date | Operations manager owns the redesign; facilities lead assesses feasibility. Design proposal due 18 May 2026. Implementation dates depend on the approved design; the held activity is not authorised to restart by the review date alone. |
| Verification and residual risk | Worker walkthrough, layout review and observations across both shifts required. Residual assessment remains pending; proposed controls receive no advance credit. |
Notice the distinction between the hazard and its cause of exposure. “Forklift” is too broad to explain the problem. The interaction at a particular entrance, including the obstructed route and missing shift coverage, tells the reviewer what to investigate. The full assessment would examine other hazards and foreseeable abnormal conditions.
Explain the control decision
Work through the hierarchy of controls: eliminating the hazard, substituting a less hazardous arrangement, engineering controls, administrative controls and appropriate personal protective equipment. Document why stronger options are selected or found unsuitable. A warning sign or another briefing should not end the discussion when a practical change to the work could remove the interaction.
In this example, the team first explores removing the shared activity from the aisle. It then considers layout changes and separation. The manager requests assessment of visibility, emergency access, accessibility and any new hazards the proposed design might create. Those questions require site-specific competent evaluation; this article supplies no barrier specification, route dimensions or operating instructions.
HSE's transport guidance provides questions about shared routes, crossings, visibility and communication. Use those questions to examine the proposed design with workers, then retain the local justification for the arrangement selected.
The ISO 45001 template kit includes risk assessment and worker participation records for organising this reasoning. Adapt the fields to the work and applicable obligations so the form supports the assessment.
Verify controls before changing the rating
A purchase order proves an item was ordered. It does not prove exposure has changed. In the fictional follow-up, the reviewer asks workers from both shifts to walk through the revised arrangements and compares observations with the intended design. The team checks returned stock handling as well as routine picking, because the original gap emerged during the less tidy part of the process.
Keep the implementation date, evidence references, unresolved issues and approval decision together. Reassess remaining risk using the same defined method, explaining the evidence behind any change. Record assumptions and conditions that would trigger another review. “No incidents this month” is weak evidence on its own when exposure is infrequent or reporting is incomplete.
A practical assessment checklist
- Define the task, location, people, shifts and boundaries of the assessment.
- Include worker experience, non-routine activities and people with differing needs.
- Describe each hazard, potential harm and evidence about existing controls.
- Apply a documented assessment method and check relevant legal and other obligations.
- Consider the control hierarchy and record decisions, owners and required resources.
- Distinguish proposed controls from implemented and verified controls.
- Record residual risk, approval, communication and change-driven review triggers.
For a subsequent internal review, the ISO 45001 audit checklist provides prompts for sampling OH&S arrangements and evidence. Trace one real assessment from worker input to an observed control; that trail reveals much more than counting completed forms.
The free audit evidence pack includes an evidence log for documenting that trail. Keep sensitive worker and incident details in the appropriate restricted records and reference them from the audit log.
Frequently asked questions
Does ISO 45001 require a 5 × 5 risk matrix?
A numerical matrix is one possible assessment tool. This example uses descriptive priorities instead. Choose and document a method suited to your hazards, applicable obligations and decision needs; a score alone does not establish adequate control.
Can I copy this example for my warehouse?
Use its record structure as a prompt. The fictional hazard and control decisions need a new site-specific assessment with affected workers and competent reviewers before use.
When should a risk assessment be reviewed?
Set a review plan appropriate to the work and reassess when conditions change, controls fail, workers report problems, or incidents reveal a gap. An annual calendar reminder alone can miss important changes.
Sources and further reading
Put the example into practice
Choose a document set for the task you need to complete, check its scope, then customise it with your own processes and evidence.
ISO 45001 Templates
Editable OH&S documentation for organising assessment and management system records.
ISO 45001 Audit Checklist
Audit prompts for reviewing OH&S arrangements and supporting evidence.