Privacy Policy

Last updated: April 2026

ISO Checklist ("we", "us", or "our") operates the website isochecklist.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our digital products.

Information We Collect

We may collect the following types of personal information:

• Name and contact details — your full name and email address, provided when you create an account or place an order.
• Payment information — billing details required to process your purchase. Payment card data is handled directly by our secure payment processor and is never stored on our servers.
• Usage data — information about how you interact with our website, including pages visited, time spent on pages, browser type, device information, and referring URLs.
• Communication data — any information you provide when you contact us via email or our contact form.

How We Use Your Information

We use the information we collect for the following purposes:

• Process orders — to fulfil your purchases, deliver digital downloads, and send order confirmations and receipts.
• Send updates — to notify you about important changes to your account, order status, or our products and services.
• Improve our service — to understand how our website is used, identify areas for improvement, and develop new features and products.
• Customer support — to respond to your enquiries, troubleshoot issues, and provide assistance.
• Marketing communications — to send you promotional emails about new products, special offers, or other information we think you may find useful. You can opt out at any time.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us provide and improve our services.

We use cookies for analytics purposes to understand how visitors use our website, and for site functionality such as remembering your preferences. For full details on the cookies we use, please see our Cookie Policy.

Third-Party Services

We work with trusted third-party service providers to operate our business:

• Payment processors — we use secure, PCI-compliant payment processors to handle all financial transactions. Your payment card details are processed directly by these providers and are never stored on our servers.
• Google Analytics — we use Google Analytics to collect anonymised data about website usage patterns, helping us understand how visitors interact with our site and improve the user experience.
• Email service providers — we use third-party email services to deliver transactional and marketing communications.

These third-party services have their own privacy policies governing how they handle your data.

Data Security

We take the security of your personal information seriously. Our website uses SSL (Secure Sockets Layer) encryption to protect data transmitted between your browser and our servers. All payment transactions are processed through secure, PCI-compliant payment processors.

While we implement appropriate technical and organisational measures to protect your data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to protecting your information to the highest standard.

Your Rights

You have the following rights regarding your personal data:

• Access — you can request a copy of the personal data we hold about you.
• Correction — you can ask us to correct any inaccurate or incomplete personal data.
• Deletion — you can request that we delete your personal data, subject to any legal obligations we may have to retain it.
• Opt-out of marketing — you can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us directly.
• Data portability — you can request your data in a commonly used, machine-readable format.

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: hello@isochecklist.com